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Fixed Base Operators, or FBOs as they are often known, refer to the commercial businesses and companies that operate on airport grounds to offer a broad range of services to private aircraft operators. FBOs serve a number of parties, including corporate flight departments, individuals, Aircraft Charter & Management (ACM) companies, and airlines. The services of FBOs are important for a number of reasons, primarily to ensure the smooth working operations of private aircraft at major airports. Over the years, the demand for fixed base operators has increased immensely around the world, and there is a broad range of services that these companies can provide. Here are some of the aspects worth knowing.
1. When it comes to FBOs, the services can be diverse, as mentioned. They deal with some of the everyday requirements of aviation, such as fueling, aircraft handling, hangering, tie-down services, Aircraft Charter & Management (ACM), aircraft Maintenance, Repair & Overhaul (MRO), and aircraft sales. FBOs also provide facilities for private terminal operations, pilot lounges, flight planning facilities and more.
2. Many parties, especially ACM operators, corporate flight departments, and private aircraft owners, choose an FBO to provide a seamless customer experience. They take care of all the required services and ensure that passengers and crew members have no issues impacting their flight operations. As there are few limitations on what an FBO company can do, these services may often include assisting airlines in their commercial operations. Also, they help immensely in concierge services and related assistance for flight crews and pilots.
3. Many FBO management companies also deal in aircraft management and advisory service, depending on the services they are required to perform. If you are an investor and are looking for an FBO management company, it is critical to diligence the capabilities and experience of the companies you are evaluating. When it comes to management and related services in the field of aviation, on-airport experience is the key to excellent service. Some companies are capable of providing turnkey aviation management services in a wide range of sectors, including FBO, MRO and ACM.
Hiring an FBO for management services can help in bringing professionalism to the entire work procedure. If you haven’t experienced an FBO’s services yet, it makes sense to talk to a few fixed base operators to understand the capabilities and value they bring to the table. FBOs can help in streamlining the entire workflow of private aircraft operations, and they have expertise in increasing the efficiency of operations. Before you make the final contract, talk to the preferred company about the full range of services they offer, so that you can make an informed decision which meets your needs.. It is wise to develop a specific scope of work with detailed pricing. Also, you should ask for several references, both financial and aviation industry related.